Terms and Conditions
Terms and Conditions
Last Updated: 1.12.24
Welcome to Kaarme Jewels, your one-stop destination for premium jewellery pieces! Please read these Terms and Conditions ("Terms") carefully before using our website, www.kaarmejewels.store operated by Kaarme Jewels. By accessing or using this Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please refrain from using our Site.
1. Acceptance of Terms
By using our website, placing an order, or subscribing to our services, you agree to abide by these Terms and all applicable laws and regulations. We reserve the right to update or change these Terms at any time, and such changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically.
2. Account Registration
To purchase products or access certain features on the Site, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
3. Products and Pricing
- Product Availability: All products listed on our Site are subject to availability. We reserve the right to discontinue any product without notice.
- Pricing: Prices displayed on the Site are in AUS,NZ or US currency depending on your location. We make every effort to ensure that the pricing is accurate, but we reserve the right to correct any errors. If a price is incorrectly displayed, we will notify you of the error and give you the opportunity to cancel or proceed with the correct price.
- Descriptions: We strive to accurately describe our products; however, we do not warrant that product descriptions or other content on the Site is accurate, complete, reliable, or error-free.
4. Order and Payment
- Order Process: When you place an order through the Site, you will receive an order confirmation email. This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraud.
- Payment: Payments for products must be made through the payment methods specified on the Site. You represent and warrant that you have the legal right to use any payment method you provide.
5. Shipping and Delivery
- Shipping: We offer various shipping options, and the costs are calculated at checkout. Shipping times are estimates and may vary depending on your location and product availability. All products can take up to 2-3 weeks to be dispatched due to their handcrafted nature.
- Delivery Issues: Once the product is shipped, we are not responsible for delays caused by the courier or third-party services. Please contact the carrier for tracking and delivery issues.
6. Returns and Refunds
- Returns: We accept returns within 14 days of delivery. To be eligible for a return, products must be unused, in their original packaging, and in resalable condition. Please refer to our Return Policy for more details.
- Refunds: Refunds are reviewed and decided by the Kaarme team via email. If your refund is accepted, we will issue a refund to your original payment method. Refunds typically take 5-10 days business days to process after approval.
- Exclusions: Certain items such as customised jewellery, clearance items, or damaged goods may not be eligible for returns or refunds.
7. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Kaarme Jewels or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written permission.
8. Use of the Website
- Prohibited Conduct: You agree not to use the Site for any unlawful purpose or to engage in any activity that may harm the Site or interfere with its operation. You may not use the Site to distribute malware, viruses, or engage in any form of hacking or spamming.
- Access to the Site: We reserve the right to suspend or terminate your access to the Site at our sole discretion if we suspect that you are violating these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Kaarme Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or purchase of products. In no event shall our total liability exceed the amount paid by you for the product(s) in question.
10. Privacy and Data Protection
We respect your privacy. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
11. Links to Third-Party Websites
Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or practices of these third-party sites. We encourage you to review their privacy policies and terms of use.
12. Force Majeure
We will not be held responsible for delays or failures in performance of any obligation under these Terms caused by circumstances beyond our reasonable control, including but not limited to natural disasters, labour disputes, acts of government, or technical issues.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, QLD, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in QLD.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Kaarme Jewels
Hello@kaarmejewels.store
