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Frequently Asked Questions

Find the most frequently asked questions below.
  • Yes, we do! We currently ship to New Zealand, the United Kingdom and the USA.

  • For our gold jewellery, we primarily use gold-filled and brass.
    For our silver jewellery, we use both sterling silver and plated silver.

  • We aim to get your order to you ASAP - because no one likes waiting! However, due to the nature and intention behind Kaarme, it can take up to 3 weeks for your piece to be dispatched.

  • Our priority is for you to love your pieces! We offer exchanges for non-personalised pieces within 2 weeks and provide refunds on a case-by-case basis.